Privacy Policy
How we collect, use, and protect your personal information.
Introduction
Fiable ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
- Name, email address, phone number, and company information
- Contact preferences and communication history
- Project requirements and service inquiries
- Billing and payment information (processed securely through third-party providers)
Automatically Collected Information
- IP address, browser type, and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Referral sources and navigation patterns
How We Use Your Information
- To provide and improve our engineering and technical services
- To respond to your inquiries and provide customer support
- To process transactions and manage billing
- To send service updates, project communications, and relevant information
- To analyze website usage and improve user experience
- To comply with legal obligations and industry regulations
- To protect our rights and prevent fraud or misuse
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
- Service Providers: Trusted third parties who assist in our operations (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with merger, acquisition, or sale of assets
- Consent: With your explicit permission for specific purposes
- Safety: To protect rights, safety, or property of Fiable or others
Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for data transmission
- Secure servers and regular security updates
- Access controls and employee training
- Regular security audits and monitoring
- Compliance with industry security standards
Your Rights and Choices
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
- Cookie Controls: Manage cookie preferences through browser settings
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
For detailed information about our cookie usage, please see our Cookie Policy.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: